2027 Membership enrollment is open through November 30. Reserve your spot before the doors close.

Get Your Whole Home Organized, One Season at a Time

The Home Organization Membership for Maryland Families

  

What a Membership Actually Is

Most organizing help is a one-time project. You get a beautifully organized space, but it’s up to you to maintain it. Organization is never one-and-done, and requires regular refreshes and maintenance.

Our Membership Program works differently. You get a dedicated Project Manager who learns your home, a team of Professional Organizers who come back every quarter, and a plan for your whole house instead of one room. We work space by space until your home functions the way your family actually lives, and then we go a step further and help you maintain it all.

One decision now. Four seasons of support.

Spice jars organized in a drawer

Choose the Plan That Fits Your Year

Refresh Membership

Stay organized all year, one refresh at a time.

$1,140 per quarter

$4,560 for the year

Each quarter you get:

  • One 6-hour session with 2 Professional Organizers (12 organizing hours)
  • Your member rate of $95 per hour, 5% off our standard rate
  • Annual savings of $240 or more

Ideal for: Ongoing maintenance, decluttering, and seasonal help.

Spaces we tackle:

  • Seasonal closet swaps
  • Holiday decor setup and takedown
  • Back-to-school refreshes
  • Paperwork management
  • Small closets: coat, utility, and linen
  • Small spaces like kids’ bathrooms

Best for: Returning clients who want to maintain their systems and stay ahead of each season.

Transform Membership

Transform your home, one space at a time.

$2,160 per quarter

$8,640 for the year

Each quarter you get:

  • One 6-hour session with 4 Professional Organizers (24 organizing hours)
  • Your member rate of $90 per hour, 10% off our standard rate
  • Annual savings of $960 or more

Ideal for: Organizing multiple spaces for the first time.

Spaces we tackle:

  • Kitchens and pantries
  • Closets and bedrooms
  • Mudrooms and entryways
  • Offices and playrooms
  • Laundry rooms and bathrooms
  • Basements and garages
  • Family systems for the whole household

Best for: Busy families balancing work, kids, and full schedules who want a home that feels peaceful and functional year-round.

Both Plans Include

  • A dedicated Project Manager
  • First priority on our scheduling calendar
  • Direct text access to Susie and your Project Manager between sessions
  • Your discounted rate, locked in for the full calendar year

Your Quarterly Hours Are a Floor, Not a Ceiling

Here’s something most people miss: there’s no maximum.

The hours in your plan are the minimum you’ll use each quarter, not the limit. If a space turns out bigger than expected, or you want your team back again before the quarter’s up, add as many hours as you like. Every one of them is billed at your discounted member rate.

What doesn’t change is the rhythm. One quarter at a time, four times a year, is what makes this work. It spreads out the time commitment and the investment, and it means we’re back before your systems have a chance to drift.

What’s Included, and What’s Billed Separately

Your quarterly fee covers organizing labor: the hours your team spends working in your home, at your discounted member rate.

So there are no surprises later, here’s what’s billed separately:

  • Whole-home consultation. A one-time $300 fee for those interested in the membership, charged before your in-person consultation.
  • Organizing products. These vary by space, and you’ll see an estimated range for products in your proposal.
  • Project Management Fee. This added fee covers design planning, product sourcing, off-site tasks, taking donations, and vendor coordination, such as handyman and junk hauler services. The fee will vary depending on the scope of your projects.
  • Travel. Thirty minutes of drive time from Annapolis is included. A travel fee may apply beyond that.

You’ll see all of it in writing before you commit to anything. After your consultation, we build you a custom proposal with projected costs for every space, labor and products included.

Four Seasons of Support

A Project Manager Who Knows Your Home

You’re not starting over with a new team every visit. Your Project Manager learns your space, your routines, and your preferences, then sticks with it until it’s right. Season after season.

Systems the Whole Family Can Carry

We don’t just organize around you. We set up systems your kids and your partner can actually follow, so the mental load stops landing entirely on you.

First Priority on the Calendar

Members book first. That matters most in the stretch between back-to-school and the holidays, when everyone wants help at once.

Your Rate, Locked for the Year

Your discounted hourly rate holds for the entire calendar year, on every hour you book. Hosting a holiday party and need a quick refresh? Add on a session at your discounted membership rate.

The Proof Is in the After

These are real homes belonging to real families, not staging. Every one of these spaces still works, because the system behind it was built around how that family actually lives.

  • Susie and her team have set up systems that allow my daughter to take ownership and want to put things back where they go.
    Karen
    SxS Member

Want to see more? Head to our Projects page.

How to Become a Member

2

Whole-Home Consultation

Next is an in-person walkthrough with Brooke, our Director of Operations and Crissy, our Product Design Manager. We ask questions about each space and discuss a plan of action in priority order. We measure, photograph, source products, and estimate hours for every space. There’s a one-time $300 fee for this, and it isn’t included in your quarterly Membership fee.

3

Your Detailed Proposal

You’ll receive a written plan listing the total investment for each space, organizing labor and products both. Nothing is hidden and nothing is estimated after the fact. We can hop on a call to walk through the proposal if needed to answer any questions or concerns.

4

Join and Get on the Calendar

Once you decide to join, we assign you a dedicated Project Manager and schedule your sessions for the whole year ahead.

What Our Members Say

Membership FAQs

We have two options depending on what your home needs. The Refresh Membership is built for returning clients needing maintenance, decluttering only projects, or new clients who want seasonal support and a few smaller spaces. The Transform Membership is built for organizing multiple spaces for the first time. Both include one session per quarter, a dedicated Project Manager, first priority scheduling, direct text access to Susie and your Project Manager, and a comprehensive whole-home consultation with a detailed plan and product recommendations for every space. Your discounted rate is locked for the entire calendar year you’re a member.

Refresh Membership: $1,140 per quarter, or $4,560 for the year. That includes 12 organizing hours per quarter, delivered as one 6-hour session with 2 Professional Organizers, at your member rate of $95 per hour. That’s a savings of $240 or more over the year. Transform Membership: $2,160 per quarter, or $8,640 for the year. That includes 24 organizing hours per quarter, delivered as one 6-hour session with 4 Professional Organizers, at your member rate of $90 per hour. That’s a savings of $960 or more over the year. Our standard non-member rate for 2027 is $100 per hour per organizer.

Your quarterly fee covers organizing labor. Billed separately: the one-time $300 whole-home consultation for new members, organizing products, the Project Management Fee, and travel beyond 30 minutes of drive time from Annapolis. You’ll see projected costs for all of it in your custom proposal before you commit.

No. The hours included in your plan are the minimum you’ll use each quarter, not a cap. If you want more time in a given quarter, book it, and those hours are billed at your discounted member rate too, for as long as you’re a member. The quarterly structure itself stays put, and that’s on purpose. Working through your home one quarter at a time spreads out both the time commitment and the investment, and it means we’re back regularly enough to keep your systems working rather than starting over.

Yes. Every prospective member goes through a full consultation first. We visit your home, walk through your priorities for each space, and give you our honest opinion on what will work for your family. Then our Director of Operation works with our Product Design Specialist to build a plan covering both the flow of your organizing sessions and the products needed to transform each space. You’ll have a written proposal with projected costs before you decide anything.

Quarterly deposit. Your account is auto-billed a deposit on the first day of each quarter. Refresh Members are charged $1,140 and Transform Members are charged $2,160. Those organizing hours are banked for use during that quarter. Invoices. After each organizing visit, we prepare a final invoice reflecting organizing hours, products used, and the Project Management Fee. Your pre-paid quarterly deposit is deducted from that invoice. We always do our best to come in at or below the original estimate, and any changes are discussed with you before or during your session. Use it or lose it. Your deposit goes toward that quarter’s organizing session. If you don’t schedule a session in the quarter, the deposit is forfeited. This keeps projects moving and sessions on the calendar, so you can see the progress you were hoping for. If you have to reschedule, we’ll work with you to get you rebooked within that quarter.

Membership onboarding is very comprehensive process as we plan out a full year of projects to transform your home. Because of that, we can only take on so many members while keeping the priority scheduling and attention we promise. Opening enrollment in the fall lets us plan the entire 2027 calendar before the year starts, which is exactly what makes priority scheduling possible for everyone who joins.

Enrollment closes at 11:59 PM on November 30 and won’t reopen until fall of 2027. If you miss it, you can still work with us on individual projects at our standard rate, and you can join the waitlist to be first to hear when doors open for 2028.

You can cancel anytime, and there are no cancellation fees on either plan. We’d hate to see you go. Your consultation fee and quarterly deposits are non-refundable, so we need written notice 14 days before the first of a quarter to suspend the automatic payment. If you’re charged a deposit before that notice reaches us, you’ll need to use it within that quarter.

Memberships run on the calendar year. In December, we check in to see whether you’d like to continue and which spaces you want to prioritize next. Many Transform Members move to a Refresh Membership the following year to maintain the spaces we’ve already done. Since you won’t need many new products at that point, those costs drop dramatically. Advance deposits expire unless you sign up again.

Memberships are available within our Maryland service area. Thirty minutes of drive time from Annapolis is included, and a travel fee may apply beyond that. If you’re not sure whether you’re in range, just ask on your call.

Where We Work

Systems by Susie is based in Annapolis, and our Professional Organizers serve families across Anne Arundel, Baltimore, Howard, Prince George’s, Queen Anne’s, and Talbot counties.

Thirty minutes of drive time from Annapolis is included in your Membership, and a travel fee may apply beyond that.

An organized pantry

Ready for a Year You Don’t Have to Manage?

Organization is an investment with the best return of all: your time.

Doors close November 30 at 11:59 PM, and we won’t open them again until next fall. One decision now, and 2027 is handled.

Still deciding? Schedule a free call, and we’ll talk it through. No pressure either way. You can also get in touch with any questions you’d rather send in writing.